Privacy Policy

Last updated: 18 June 2024

About This Privacy Policy

Dataception Ltd ("Dataception", "we", "us", or "our") is committed to respecting and protecting your privacy. This Privacy Policy applies to each Dataception website, event, app, and other service (each, a “Service”) that refers or links to this Privacy Policy. This Privacy Policy may be supplemented by additional privacy statements, terms, or notices provided to you. The Dataception entity that owns or administers the Service, as identified therein, is the primary controller of your personal information provided to, or collected by or for, the Service.

Information We Collect

Data You Provide To Us

The types of personal information that we collect directly from you depend on how you interact with us and the Service and may include:

Contact details, such as name, email address, postal address, social media handle, and phone number;
Account login credentials, such as username and password, password hints, and similar security information;
Other account or registration information, such as educational, employment, and professional background;
Payment information, such as credit or debit card number;
Comments, feedback, and other information you provide to us, including information sent to customer support;
Interests and communication preferences.

Data From Other Sources

We may also obtain personal information about you from our group companies and from other third parties, including:

Service providers that help us determine a location based on your IP address to customize certain products to your location;
Partners with which we offer co-branded services or engage in joint marketing activities;
Social networks when you grant permission to the Service to access your data on one or more networks; and/or
Publicly-available sources and data suppliers to validate or supplement the information we hold.

Data From Service Use

Our Service may automatically collect information about how you and your device interact with the Service, including:

Computer, device, and connection information, such as IP address, browser type and version, operating system, platform, and other software installed on your device, unique device identifier, and other technical identifiers, error reports, and performance data;
Usage data, such as the features you used, the settings you selected, your URL click stream data, including date and time stamp, and referring and exit pages, and pages you visited on the Service.

We collect this data through our servers and the use of cookies and other technologies. For more details, visit the Cookie Policy section of the Service.

How We Use Your Information

Depending on how you interact with us and the Service, we use your personal information to:

Provide, activate, and manage your access to and use of the Service;
Process and fulfill a request, order, download, or other transaction;
Provide customer, technical, product, and other support to help keep the Service working, safe, and secure;
Enhance and improve the Service and our other products and services and develop new products, services, and benefits;
Offer you customized content and other personalization to make the Service more relevant to your interests and geography;
Respond to your requests, inquiries, comments, and concerns;
Notify you about changes, updates, and other announcements related to the Service and our other products and services;
Deliver targeted advertisements, promotional messages, notices, and other information about products, events, and services of ours, our affiliates, and third parties;
Invite you to participate in user testing and surveys, sweepstakes, competitions, audience voting, and similar promotions or activities;
Identify usage trends and develop data analysis for research, audit, reporting, and other business operations;
Support health and safety at our events;
Comply with our legal obligations, resolve disputes, and enforce our agreements.

Sharing of Your Information

Our Service Providers

Depending on the Service provided, we share personal information with:

Our affiliates and divisions within Dataception and certain partner companies that provide technology, customer service, and other shared services functions;
Our service providers, suppliers, agents, and representatives, including payment processors, venue providers, customer support, email service providers, IT service providers, mailing houses, and shipping agents, to process the information as necessary to provide the Service, complete a transaction, fulfill your request, or otherwise on our behalf based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

Your Choices

We share your personal information with our affiliates and third parties that wish to send you information about their products and services, as determined by your choices in managing your communications preferences and other settings.

The Service may enable you to share your virtual 'business card' information with an exhibitor, sponsor, or association by tapping your event ID badge on a badge-scanning device at a booth or other event location. This allows you to receive their product or service details directly to the email address you provide.

Legal Reasons

We will disclose your personal information if we have a good faith belief that such disclosure is necessary to:

Meet any applicable law, regulation, legal process, or other legal obligation;
Detect, investigate, and help prevent security, fraud, or technical issues; and/or
Protect the rights, property, health, or safety of Dataception, our users, employees, or others; and as part of a corporate transaction, such as a transfer of assets or an acquisition by or merger with another company.

Your Communications and Matchmaking Preferences

You can customize and manage your communications preferences and other settings when you register with the Service, by updating your account features and preferences, by using the ‘opt-out’ or unsubscribe mechanism or other means provided within the communications that you receive, or by contacting us.

Accessing and Updating Your Information

The Service may allow you to directly access and review your account, profile, and directory information and make corrections, updates, or deletions at any time. Keeping such information up to date is solely your responsibility. You may also close your account, delete your profile, or remove your directory information through the Service or by contacting the Service’s customer support.

Privacy Centre

You may have the right under European and certain other privacy and data protection laws to request free of charge:

Access to and correction or deletion of your personal information;
Restriction of our processing of your personal information, or to object to our processing; and
Portability of your personal information.

If you wish to exercise any of these rights, please contact us through our Privacy Centre. We will respond to your request consistent with applicable laws. To protect your privacy and security, we may require you to verify your identity.

Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements.

Children’s Online Privacy

We do not knowingly collect information from children under the age of 13 or target the Service to children under 13.

Data Security

We take precautions to safeguard your personal information against loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction using appropriate technical and organizational measures.

Locations of Processing

Your personal information may be stored and processed in your region or another country where Dataception and its service providers maintain servers and facilities. We take steps, including through contracts, intended to ensure that the information continues to be protected wherever it is located in a manner consistent with the standards of protection required under applicable law.

Grounds for Processing

When we collect from you any personal information within the scope of European data protection laws, we do so:

Where necessary to provide the Service, fulfill a transaction, or otherwise perform a contract with you or at your request prior to entering into a contract;
Where necessary for our compliance with applicable law or other legal obligation;
Where necessary for the performance of a task carried out in the public interest;
Where necessary in order to protect your or another person’s vital interests;
Where applicable, with your consent; and/or
As necessary to operate our business, protect the security of our systems, customers, and users, detect or prevent fraud, enable our customers to comply with legal obligations, or fulfill our other legitimate interests as described above, except where our interests are overridden by your privacy rights.

Where we rely on your consent to process personal information, you have the right to withdraw your consent at any time, and where we rely on legitimate interests, you may have the right to object to our processing.

Changes

We will update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. If we make any material changes, we will provide notice through the Service or by other means.