GDPR Compliance Statement

Last updated: 18 June 2024

Introduction

Dataception Ltd ("Dataception", "we", "us", or "our") is committed to protecting and respecting your privacy. We are dedicated to ensuring that all personal data is handled in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679. This GDPR Compliance Statement outlines how we manage, process, and protect personal data in compliance with GDPR requirements.

1. Data Controller

Dataception Ltd is the data controller for the personal data you provide to us. Our contact details are:

Dataception Ltd, 1a The Quadrant Courtyard, Quadrant Way, Weybridge, Surrey, KT13 8DR, United Kingdom

2. Personal Data We Collect

We collect and process personal data that is necessary for providing our services. This may include:

  • Contact details (e.g., name, email address, postal address, phone number)
  • Account login credentials (e.g., username, password)
  • Professional information (e.g., job title, company name)
  • Financial information (e.g., payment details)
  • Technical data (e.g., IP address, browser type, operating system)

3. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
  • Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
  • Legitimate Interests: Where processing is necessary for the purposes of our legitimate interests, provided those interests are not overridden by your rights and interests.

4. How We Use Personal Data

We use personal data to:

  • Provide, operate, and maintain our services
  • Process and fulfill orders and transactions
  • Communicate with you, including responding to inquiries and providing customer support
  • Improve and personalize our services
  • Comply with legal obligations

5. Data Subject Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request access to your personal data that we hold.
  • Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
  • Right to Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.
  • Right to Restrict Processing: You have the right to request the restriction of processing of your personal data, subject to certain conditions.
  • Right to Data Portability: You have the right to request the transfer of your personal data to another organization or to you, subject to certain conditions.
  • Right to Object: You have the right to object to the processing of your personal data, subject to certain conditions.

To exercise any of these rights, please contact us at the contact details provided above.

6. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

8. Data Transfers

We may transfer personal data to third-party service providers and partners located outside the European Economic Area (EEA). When we do so, we ensure that appropriate safeguards are in place to protect the personal data, in compliance with GDPR requirements.

9. Third-Party Processors

We may engage third-party processors to process personal data on our behalf. These processors are contractually obligated to process personal data in compliance with GDPR and to ensure the protection of data subject rights.

10. Changes to This Statement

We may update this GDPR Compliance Statement from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our services after any such changes constitutes your acceptance of the new Statement.


You have the right to lodge a complaint with a supervisory authority if you believe that your personal data is being processed in a way that does not comply with GDPR.